Free Chapters

Here are two free chapters from my book, “Thank You for Listening”:

Guest Posts Elsewhere

Unsung Listeners: The Story of Hotline Volunteers
How to Avoid Comforting the Bereaved with Uncomforting Sayings

Around the web

A Guide to Mental Health and Wellness
Most people are bad at arguing. These 2 techniques will make you better. Updated by Brian Resnick
FAQ Series: How to Get People to Listen, by Guy Harris
What Great Listeners Actually Do, by Jack Zenger and Joseph Folkman
Curing the Common Cold of Leadership: Poor Listening, by Daniel Goleman
Video: It’s Not About the Nail
The 10 Best and 10 Worst Things to Say to Someone in Grief
Responding to insensitive remarks
What Not to Say to a Cancer Patient

International Listening Association
7 Cups of Tea
Urban Confessional
Someone To Tell It To
National Suicide Prevention Lifeline
Listen the movie
RU Ok? (Australia)
Samaritans (UK)
National Institute of Mental Health
Listen First Project
Crisis Text Line
The Trevor Project

Other Books of Interest

“You’re Not Listening” by Kate Murphy
“Crucial Conversations: Tools for Talking When Stakes are High” by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
“How to Talk So Kids Will Listen & Listen So Kids Will Talk” by Adele Faber and Elaine Mazlish
“Listening: Processes, Functions & Competency” by Debra L. Worthington and Margaret E. Fitch-Hauser
“Nonviolent Communication: A Language of Life” by Marshall B. Rosenberg and Arun Gandhi
“Conversational Intelligence” by Judith E. Glaser